Privacy Policy

Privacy Policy

1. What do we do?

2. What information do we provide?

3. Definitions of terms

4. Contact

5. Data security

6. Rights of data subjects

7. Data processing in general

8. Data processing in detail

9. Does our privacy policy always remain the same?

 

1. What do we do?

Wiau Portraitfotografie für Haustiere by Sophie Herter (Eselweidweg 27, 8833 Samstagern) operates the website www.wiauportrait.ch (hereinafter referred to as “we” or “us”). On this website, you can find information about our organization, use our online services, and contact us.

The protection of your personal data is very important to us. In this privacy policy, we inform you transparently and clearly about which data we collect via our website and how we handle it.

For this reason, we use the icons of the association PRIVACY ICONS. These are intended to help you quickly gain an overview of how we process your data.

 

2. What information do we provide?

We inform you about:

• Who is responsible for data processing;

• Which data are collected;

• For what purpose these data are collected;

• To whom we disclose these data;

• How you can object to data processing;

• Which rights you have and how you can exercise them.

 

3. Definition of terms

What is personal data?

Personal data (synonymous with the term ‘personal information’) is any information relating to an identified or identifiable natural person. This includes, for example, name, address, date of birth, email address or telephone number, as well as IP address. Data about personal preferences, such as leisure activities or memberships, also counts as personal data.

What are special categories of personal data?

Special categories of personal data (synonymous with the term ‘sensitive data’) are:

Data relating to religious, philosophical, political or trade union views or activities;

Data about health, privacy, race or ethnicity, as well as sex life and sexual orientation;

Data on administrative or criminal prosecutions and sanctions, as well as data on social assistance measures;

Genetic data and biometric data that uniquely identify a person.

Where necessary and if you disclose this data to us yourself, we may process data that belongs to a special category of personal data. In this case, its processing is subject to stricter confidentiality.

What is the processing of personal data?

Processing (synonymous with the term ‘handling’) is any handling of personal data, regardless of the means and procedures used, in particular the collection, storage, retention, use, modification, disclosure, archiving, deletion or destruction of personal data.

What is the disclosure of personal data?

This is the transmission or making available of personal data, e.g. publication or disclosure to a third party.

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4. Contact

If you have any questions or concerns about how we protect your data, please contact our data protection officer:

Wiau Portrait Photography for Pets by Sophie Herter

Sophie Herter

Eselweidweg 27

8833 Samstagern

mail@wiauportrait.ch

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5. Data security

We will store your data securely and take all reasonable measures to protect your data from loss, access, misuse or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it may be necessary for us to forward your enquiries to affiliated companies as part of order processing. In these cases, your data will also be treated confidentially.

Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the highest level of encryption supported by your browser.

Rights of data subjects

Right to information

You may request information about the data we have stored about you at any time. Please send your request for information together with credible proof of identity to mail@wiauportrait.ch.

The information will be provided in writing or in another form, including electronically if necessary. If you so request, we can also provide you with the information verbally, provided that you prove your identity in another form. If you submit your request for information electronically, we will provide the information in a common electronic format, unless you specify otherwise.

The information is usually provided free of charge. If additional copies are requested, a reasonable fee may be charged.

The right to obtain a copy of the processed data must not affect the rights and freedoms of other persons.

In the case of manifestly unfounded or excessive requests for information, we reserve the right to refuse to provide the information within the limits of the law or to charge a reasonable fee for it.

The processing of your request is subject to the statutory period of 30 days. Due to the complexity and high number of requests, we may extend this period by two further months if necessary. You will be informed of the extension within one month of submitting the request for information. At the same time, you will be given the reasons for the extension.

Deletion and correction

You have the right to request the deletion or correction or completion of your data at any time, provided that there are no legal retention obligations or legal grounds for permission to the contrary.

Please note that exercising your rights may conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences).

Restriction of processing

You also have the right to request a restriction of processing if you dispute the accuracy of this data, the processing is unlawful, the data is no longer required or you have objected to the processing.

If the processing of the data is restricted, it may only be stored. Further processing may only take place with your consent, for the assertion, exercise or defence of legal claims, for the protection of the rights of another person or for reasons of important public interest. You will be notified if the restriction is lifted.

Right to data disclosure and transfer

You have the right to receive your data in a commonly used file format or (if technically feasible) to have it transferred to a third party if we process your data automatically and if:

you have given your consent to the processing of this data; or

you have disclosed data in connection with the conclusion or execution of a contract.

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6. Rights of data subjects

You have the right to object at any time to processing, including profiling, based on our legitimate interests, for reasons arising from your particular situation. This right also applies to processing for direct marketing purposes.

Legal recourse

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to lodge a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner.

 

7. Data processing in general

What data do we process about you and from whom do we obtain this data?

First and foremost, we process personal data that you provide to us or that we collect when operating our website. Under certain circumstances, we may also receive personal data about you from third parties. This may include the following categories:

Personal master data (name, address, date of birth, etc.);

Contact details (mobile phone number, email address, etc.);

Financial data (e.g. account details);

Online identifiers (e.g. cookie ID, IP addresses);

This data may come from the following sources:

Information from publicly available sources (e.g. media, internet);

Information from public registers (e.g. commercial register, debt collection register, land register);

Information in connection with official or legal proceedings;

Information relating to your professional functions and activities (e.g. professional networks);

Information about you in correspondence and meetings with third parties;

Credit reports (insofar as we conduct personal business with you);

Information about you provided to us by people in your circle so that we can conclude or execute contracts with you;

Data in connection with the use of the website.

Under what conditions do we process your data?

We process your data in good faith and in accordance with the purposes set out in this privacy policy. We ensure that processing is transparent and proportionate.

If, in exceptional cases, we are unable to comply with these principles, data processing may still be lawful because there is a justification for it. Possible justifications include:

Your consent;

The performance of a contract or pre-contractual measures;

Compliance with legal requirements;

Our legitimate interests, provided that your interests do not outweigh them.

Under certain circumstances, you may be obliged to disclose certain personal data to us so that we can establish business relations with you. Without such data, we are normally unable to execute a contract. Similarly, the website cannot normally be used if certain information required to secure data traffic, such as your IP address, is not disclosed.

How can you revoke your consent?

If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification or another legal basis applies.

You can revoke your consent at any time with future effect by sending an email to the address given in the legal notice. Data processing that has already taken place is not affected by the revocation and remains valid.

In which cases do we pass on your data to third parties?

a. Principle

Under certain circumstances, we may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients are specifically:

Accounting, trust and auditing companies;

Consulting companies (legal advice, taxes, etc.);

IT service providers (web hosting, support, cloud services, website design, etc.);

Payment service providers (only with your prior consent);

Providers of tracking, conversion and advertising services.

We ensure that data is only passed on with your express consent, unless it is a matter of commissioned data processing. We also ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially. Under certain circumstances, we may also be obliged to disclose your personal data to authorities.

b. Disclosure to partners and cooperating companies

We work with various companies and partners who place their offers on our website. You can recognise that these are third-party offers (marked as ‘advertisements’).

If you take advantage of such an offer, we will transfer your personal data (e.g. name, function, communication, etc.) to the relevant partner or cooperation company whose offer you wish to take advantage of, provided that you have given your express prior consent. These partners and cooperation companies are independently responsible for the personal data they receive. Once the data has been transferred, the data protection provisions of the respective partner apply.

c. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad in the context of order processing. These companies are obliged to protect data to the same extent as we do. The transfer may take place worldwide.

If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and contractually ensure that the same protection as in Switzerland is guaranteed (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link.

How long do we store your data?

We only store personal data for as long as is necessary to fulfil the individual purposes for which the data was collected.

We store contract data for longer, as we are required to do so by law. In particular, we must retain business communications, concluded contracts and booking receipts for up to 10 years. If we no longer need such data from you to perform the services, the data will be restricted for further processing and we will only use it for accounting and tax purposes.

 

8. Data processing in detail

Provision of the website and creation of log files

When you visit www.wiauportrait.ch without registering or disclosing any other information, only the data that your browser automatically transmits to our server is collected. This data is technically necessary for the operation of the website.

What data do we process?

The following data in particular is processed for the provision of the website and the creation of log files:

Name of the internet service provider

IP address

Technical information such as browser, operating system or screen resolution

The date and time of access

Referrer URL

This data cannot be assigned to a specific person and is not merged with other data sources.

For what purpose do we process the data?

The log files are processed to guarantee the functionality of the website and to ensure the security of our information technology systems.

To whom do we pass on the data?

The transfer of data by us is governed by our statements on data transfer.

How can you prevent data processing?

The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted after each session ends. The storage of log files is essential for the operation of the website, so you have no option to object to this unless you do not visit our website.

 

Contact

There are several ways to contact us. When you contact us and provide personal data, we process that data. This includes any verbal, written or other form of contact with us.

What data do we process?

When you contact us, we process all the data you provide to us. This includes in particular:

Name

Email address

Content and time of your contact

Contact details

It may be necessary for you to provide certain data in order to contact us, for example when contacting us via a contact form or when requesting a callback.

For what purpose do we process the data?

The purpose for which we use the data depends on the nature of the contact. However, we do not use the data for any unforeseeable or unexpected purposes. The most common purposes are communication and feedback, customer service and the processing of business enquiries.

Who do we pass the data on to?

The disclosure of data by us is governed by our statements on data disclosure. If the purpose of your contact requires the disclosure of your data to third parties, we will disclose the data to the extent necessary.

How can you prevent data processing?

If you contact us, data processing cannot be prevented. Consequently, you must refrain from contacting us if you do not want your data to be processed.

 

Cookies

Our website uses cookies. Cookies are text files that are stored on your device's operating system with the help of your browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses. Some cookies are technically necessary for the website to function. Most of the cookies we use are so-called ‘session cookies’. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them or they expire.

For what purpose do we process the data?

We use cookies so that we can use the data collected to make our website more user-friendly, effective and secure. In particular, we use cookies to store your preferences (e.g. language and location settings), to provide quick access to and attractive presentation of website content (e.g. through the use of fonts and content delivery networks), and to analyse the use of this website for statistical evaluation and continuous improvement (usually through third-party cookies). The specific purposes for which we use (technically unnecessary) cookies are set out in the following sections of this privacy policy.

To whom do we pass on the data?

The passing on of data by us is governed by our statements on data transfer. In addition, the following statements on individual data processing in this privacy policy must be observed.

How can you prevent data processing?

Cookies are stored on your computer. You can delete them completely or deactivate or restrict their transmission by changing the settings in your browser. If you deactivate cookies for our website, you may not be able to use all the functions of the website to their full extent.

Instructions for the most common browsers can be found here:

For Google Chrome

For Apple Safari

For Microsoft Edge

For Mozilla Firefox

For cookies used for success and reach measurement or for advertising, a general objection (‘opt-out’) is possible for numerous services via the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).

 

Tracking pixels

We may use tracking pixels on our website or in our emails. Tracking pixels are also known as web beacons. Tracking pixels are small, usually invisible images that are automatically retrieved when you visit our website or open our emails.

What data do we process?

Tracking pixels can be used to collect the same information as log files. In addition, movement profiles of the entire session can be collected. Tracking pixels are used in particular by third parties whose services we use. Detailed information about these third-party services is provided below in this statement.

For what purpose do we process the data?

Tracking pixels are used by various tracking services to analyse the use of this website and for statistical evaluation and continuous improvement. Tracking pixels can also be used for email tracking.

Who do we share the data with?

The sharing of data by us is governed by our statements on data sharing. Please also note the statements in this privacy policy regarding the individual tracking services.

How can you prevent data processing?

To prevent data processing using tracking pixels, you can install suitable browser extensions such as uBlockOrigin and block external graphics in your email programme.

 

Wix eCommerce

Wix eCommerce is a feature or tool that can be used on a website to create and run an online shop. With Wix eCommerce, businesses can sell their products or services online and accept payments from customers. It offers various features and tools such as product galleries, shopping carts, payment gateways, shipping options, order management and more to create a seamless and professional online shop. Wix eCommerce can be used on various types of websites such as sole trader websites, small business websites, blogs, artist websites and more to offer their customers the opportunity to purchase products or services directly from their website.

 

Wix

Wix is a website builder that enables people to create professional websites without coding or development skills. The Wix editor offers a rich array of tools that allow users to create complex and creative websites, including adding content, graphics, videos and more. Wix also offers a range of apps that allow users to optimise their websites in various ways, including creating blogs, online shops, email marketing campaigns and more.

 

Google Cloud CDN

Google Cloud CDN (Content Delivery Network) ist ein von Google angebotener Dienst, der Websites dabei hilft, ihre Leistung zu verbessern und Inhalte schneller an ihre Nutzer zu liefern. Dies wird durch die Speicherung und Bereitstellung statischer Inhalte (wie Bilder, Videos und Dokumente) auf Googles globalem Netzwerk von Servern erreicht, die sich näher an den Nutzern der Website befinden. Wenn ein Nutzer Inhalte von einer Website anfordert, stellt das Google Cloud CDN den Inhalt vom nächstgelegenen Server bereit, wodurch sich die Entfernung und die Zeit, die der Inhalt benötigt, um den Nutzer zu erreichen, verringern. Dies führt zu schnelleren Seitenladezeiten, geringeren Latenzzeiten und einem reibungsloseren Nutzererlebnis. Darüber hinaus bietet Google Cloud CDN auch eine verbesserte Sicherheit und hilft, die Bandbreitenkosten für Websites zu senken. Es wird häufig von Websites mit einem globalen Publikum oder hohem Traffic verwendet, um die Leistung zu verbessern und die Nutzererfahrung zu optimieren.

 

Will our privacy policy always remain the same?

We may change this privacy policy at any time. The changes will be published at www.wiauportrait.ch. You will not be notified separately.